Customer Reviews
A Word From Our Customers in Lancaster, SC and the Surrounding Areas
The Quality Pools Team takes pride in providing superior customer service in all we do! Whether we’re designing and constructing a custom pool and spa or repair services, we value our customers and appreciate hearing from you. Please take a few minutes to read through our customer reviews to see what some of our clients have had to say about their experience with the Quality Pools Team!
“Great job Quality Pool and Spa . My pool had a major algae problem it looked like a pond and with Nate's help today I have a clear pool. Friendly service when you go in and always willing to help with any problem.”
Casey C.
“Outstanding job! My parents had their pool repaired with a new liner and steps as well as having the old cement patio surround jack hammered out and pouring a new one. I watched from start to finish and was amazed. Marty, Justin and their crew are top notch when it comes to doing the job right. I was very impressed with their communication and honesty up front. It now looks like a brand new pool was installed and my parents are thrilled. No need to check this company out on Angie's List! Quality is in their name and Quality is what they deliver hands down! Thanks guys!”
Lisa M.
“It was time for a new liner!! Quality Pool made this so easy on us. They have stood by their word and their work!! Thanks Justin for the help and we are very pleased!”
Wendy W.
“Thanks to the help on clearing up my green pool in 24 hours ! Went into the store and the guy that helped me knew exactly what I needed ! Highly recommend them !!!”
Patty H.
“Big thanks to quality pools and spa . They did a great job on my pool . Anyone wanting a pool quality pools and spa is the company to go with on all your pool needs”
Todd H.
“Wow! What can I say! Water is flowing into our pool as I type. Marty and Justin are two great local guys working hard for something they love to do! Marty is so particular on every little measurement and angle. A pool for most people is a very large investment and a tough decision on who is doing this job. Please rest assured that this company will make your dream come true and will make you a part of every step taken. They go beyond the call of not just putting your pool in but taking down any trees and moving dirt around to make your existing yard more level. I own my own business, and it was very exciting to see another business owner so focused on perfection. Every phone call with a question was answered and that is huge in today’s business world.
I can go on and on, but rest assured these guys are serious about what they are doing and most of all seeing you happy! Highly recommended!”
Charles H.
“They are so easy to work with! They are meticulous in the liner installation they did for our daughter and her family and it looks great! Thank you Justin and staff!”
Elaine P.
“My son and I stop in one day to inquire about a pool and a few weeks later we have one and my family loves it! Thanks to Justin, Marty and everyone at Quality for the excellent service!”
Wendy B.
“Great service & wonderful employees”
Melissa P.
“Great job getting my pool back to clear water. Nate did a great job helping with what I needed. Friendly service and knowledgeable. Answers any questions you have.”
Casey C.
“I'd give more than 5 stars if I could! The winter weather played havoc on our pool this year. Our steps cracked and the liner split during the low temperatures in January. We had someone come out and he gave us a very high quote to replace our steps and put in a new liner. We wanted a second opinion so I found Quality Pool & Spa from a Realtor facebook group where others had highly recommended them. We called and Justin was out here within a day to talk to us. Right off the bat we were impressed with the company. He was so knowledgeable, professional and very responsive. He brought the manufacture of our steps in to see if they could be fixed or would need to be replace. He didn't assume anything, he went straight to get facts and answers. Turns out we could have them repaired without having to replace them -which saved us a lot of money. He gave us recommendations of who to use, they came out and were also extremely professional. They did a great job. Next came the liner install. The guys were courteous and did a wonderful job. Justin came back out to inspect everything and make sure we were satisfied. Communication, efficiency and professionalism all around with this company. I highly recommend them for all of your pool needs!”
